We are hiring Coffee Shop Supe
rvisor for a Restaurant based in Abu Dhabi. Candidate will be responsible for overseeing staff, monitoring the quality of coffee being served, and ensuring that all sales are recorded accurately.
Takes care of production efficiency, administrative tasks, customer happiness and overall shop cleanliness.
Responsibilities
Recruiting, training, and supervising café staff.
Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
Taking inventory of café supplies and ordering new stock as needed.
Resolving customer complaints regarding food quality and customer service.
Qualifications
Bachelor’s degree or certification in business administration or business management is advantageous.
Proven management experience in the hospitality industry.
A food handler’s license.
Sound knowledge of food health and safety regulations.
Strong business acumen.
Exemplary management skills.
Excellent organizational and time management skills.
Effective communication skills.
Exceptional customer service skills.
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