We are seeking a professional 
and courteous Receptionist to join our organization. As the first point of contact for our company, you will play a vital role in providing excellent customer service to clients, visitors, and staff. The ideal candidate should possess exceptional communication skills, be well-organized, and demonstrate a proactive attitude in handling various administrative tasks.
Responsibilities:
Answering Telephone Calls: Professionally answer incoming telephone calls, promptly addressing caller inquiries or directing them to the appropriate person or department. Maintain a friendly and positive demeanor while dealing with callers and visitors.
Message Handling: Accurately record and relay messages to relevant staff members, ensuring that all communications are delivered promptly.
Providing Information: Assist callers by providing essential information about the organization, its services, and any other relevant details.
Greeting and Assisting Visitors: Warmly welcome individuals entering the organization, offering assistance and directing them to their intended destination.
Managing Queries: Respond to client queries and requests, offering helpful solutions or escalating issues to the appropriate staff member when necessary.
Monitoring Staff Movements: Keep track of staff members’ arrivals and departures to facilitate efficient communication and maintain security protocols.
Petty Cash Handling: Manage office petty cash, maintaining accurate records of expenses and reimbursements.
Administrative Support: Provide general administrative and clerical support, including filing, data entry, scheduling appointments, and maintaining records.
Correspondence and Document Preparation: Assist in the preparation of letters, memos, reports, and other documents as required by the organization.
Office Equipment Maintenance: Monitor and maintain office equipment, ensuring it is in good working condition and arranging for repairs or replacements as needed.
Inventory Control: Keep track of inventory relevant to the reception area, such as office supplies, and submit requisitions for restocking when required.
Reception Area Maintenance: Keep the reception area tidy and organized, creating a welcoming and professional environment for visitors.
Requirements:
High school diploma or equivalent qualification.
Proven experience in a receptionist or customer service role is an advantage.
Excellent verbal and written communication skills.
Strong organizational abilities with the ability to handle multiple tasks efficiently.
Proficient in using office software, such as word processing and spreadsheet applications.
Polite, friendly, and professional demeanor, with exceptional interpersonal skills.
Ability to work independently and as part of a team.
Attention to detail and a commitment to accuracy in all tasks.
Flexibility to adapt to changing priorities and work schedules.
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https://www.linkedin.com/jobs/view/3673288879/?
