We are seekingĀ a presentable and enthusiastic Hostess to join our team. The successful candidate will be responsible for greeting and welcoming customers, managing reservations, seating guests, and providing excellent customer service.
Responsibilities
Greet customers as they arrive at the restaurant and escort them to their tables
Manage reservations, take customer names, and prepare tables for their arrival
Provide customers with menus and help them with menu selections
Answer customer queries regarding menu items, restaurant policies, and services
Ensure that the restaurant is clean, organized and tidy at all times
Monitor the dining areas to ensure that guests are satisfied with their meals and experience
Handle customer complaints and concerns in a professional manner
Coordinate with the kitchen staff to ensure that food is served timely and correctly
Assist in setting up and preparing for special events or promotions
Assist in maintaining inventory of restaurant supplies and materials
Perform other duties as assigned by the management team
Qualifications
Good communication and interpersonal skills
Strong customer service orientation
Excellent organizational and multitasking abilities
Ability to work in a fast-paced environment
Ability to work flexible hours, including weekends and holidays
Good grooming and personal hygiene standards
Fluency in English is a must, knowledge of Arabic language is a plus
Previous experience in a similar role is preferred
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https://www.linkedin.com/jobs/view/3702352407/?