Responsibilities
During the opening, procedure ensure that the table top set up (flowers, candles, lamps, and tent cards) is set according to the restaurant’s requirements.
Ensure that all tabletop items are clean and in good repair.
Relate with guests when they arrive and when they are leaving
Thank clients for their patronage when they are leaving
Communicate with guests while they wait for their drink and food orders.
Ensure complete and consistent cleanliness of the hostess area
Be available to answer calls and greet guests
Provide assistance to servers with tallies at shift ends
Supervise host book efficiently and oversee guests’ seating arrangements
Handle guests amicably and with understanding whether they have reservations or not
Make a great and impressive first impression on guests
Schedule reservations for guests both in person and over the phone
Communicate with supervisors or management on any issue related to guests.
Handle all cases related to guests courteously and professionally
Attend communication meetings, briefings, and training sessions as required by the Restaurant Manager, Training Manager, and Food and Beverage Manager.
To keep the uniform neat and clean and ensure personal grooming and hygiene are in line with standards set by Emirates Palace.
Any other duties that may be assigned to you from time to time like your Supervisor or Manager directed.
Skills And Requirements
Excellent communication skills
Bachelor’s or Higher Educational Diploma
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