Al Fares International Tents LLC is a leading provider of high-quality aluminium and steel structures throughout the Gulf region. With a strong presence in the market, we specialize in delivering innovative and reliable tent solutions to a wide range of clients. Our company is committed to maintaining the highest standards of quality and customer satisfaction.
Job Description: We are currently seeking a dedicated and experienced Receptionist to join our team in Abu Dhabi. The successful candidate will be responsible for managing all incoming calls, maintaining an up-to-date record of business-related phone calls, and ensuring excellent customer service over the phone. The Receptionist will play a key role in presenting our company in a professional and positive manner to clients and stakeholders.
Responsibilities:
· Answer incoming calls promptly and professionally, providing a friendly and helpful customer service experience.
· Maintain an accurate and organized record of all incoming business-related phone calls.
· Update client calls data and maintain the database with relevant information.
· Transfer calls to the appropriate departments or individuals within the company.
· Handle general inquiries and provide information about our products and services to callers.
· Take detailed messages and forward them to the appropriate recipients.
· Greet visitors and ensure they are directed to the correct person or department.
· Maintain a neat and organized reception area.
· Assist with administrative tasks such as data entry, filing, and organizing documents.
Qualifications:
· High school diploma or equivalent. Additional qualifications in administration or related fields would be an advantage.
· Proven experience as a Receptionist or in a similar customer service role.
· Excellent verbal and written communication skills.
· Pleasant and professional telephone manner.
· Strong organizational and multitasking abilities.
· Proficiency in using computer applications such as MS Office (Word, Excel, Outlook).
· Ability to handle confidential information with discretion.
· Strong attention to detail.
· Positive attitude and a team player.
· Prior experience in a receptionist role in a corporate environment is preferred.
How to Apply: If you meet the qualifications and have a passion for providing excellent customer service, please submit your resume in the subject line of your email. We appreciate all applications, but only shortlisted candidates will be contacted for further steps.
Note: This job posting is intended to outline the general responsibilities and qualifications associated with this position. It is not necessarily an exhaustive list of all tasks and requirements.
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