We are looking for an experienced and passionate Head Barista to join our team at Reliance HR Consultancy in Abu Dhabi. As the Head Barista, you will be responsible for overseeing the day-to-day operations of the cafe and ensuring that all customers receive superior customer service. You will be expected to create a welcoming atmosphere and ensure that the cafe is kept clean and organized.
Duties and Responsibilities:
Prepare and serve coffee and other beverages according to company standards
Ensure that the cafe is clean and organized at all times
Train and supervise baristas and other cafe staff
Monitor inventory and order supplies as needed
Create and implement promotions and marketing plans
Handle customer inquiries and complaints in a professional manner
Monitor cash register transactions and ensure accuracy
Ensure compliance with health and safety regulations
Maintain an up-to-date knowledge of coffee drinks and other products
Develop and maintain positive relationships with customers
Perform other duties as assigned
Qualifications and Skills:
High School Diploma or equivalent
Previous experience as a Barista and/or in a supervisory role
Knowledge of coffee drinks and other beverages
Excellent customer service skills
Ability to work in a fast-paced environment
Ability to multitask and prioritize tasks
Ability to work independently and as part of a team
Ability to stand for long periods of time
Ability to lift up to 25 lbs.
Ability to work flexible hours, including nights, weekends, and holidays
Salary: AED 7500 + Food, Accommodation, Transportation
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