Our client is seeking an experien
ced Station Manager to conduct the following:
The airport station manager is part of the commercial services of an airline. He ensures airport security. The airport station manager is an operations manager. He/she is in charge of handling flights and supervising the operational team on the airport site. He/she is also in charge of a team of ground staff. The ground handlers work to welcome passengers at the airport. They are responsible for the departure (boarding), disembarkation and transit of passengers.
An airport station manager is responsible for directing all customer service staff. He/she is in charge of managing all activities related to airport customer handling. Airport station managers may be employed in large commercial or metropolitan airports with hundreds of flight schedules daily or private airfields with very little activity.
Responsibilities:
The duties of a station manager include, but are not limited to:
Establishing staffing levels within the airport station staff.
Selecting and training airport personnel.
Developing technical skills of crewmembers and evaluating their performances.
Encouraging airport station crew to do their jobs as efficient as possible.
He/she must ensure all employees in his/her department follow policies, procedures and regulations of airport functions and processes.
An airport station manager establishes local service standards that may implemented in the airport ticketing station, directs and controls fiscal activity within the airport ticket station, maintains appearance and condition of the facilities of the airport station and addresses all concerns and questions being raised by customers. Airport station managers may also represent the company at airport management meetings or industry conferences.
Education and Training Requirements:
• Must be a UAE National
• Must have minimum of 5-7 years of station manager experience.
• Bachelor’s or diploma in a related field
• Knowledge and Skills Requirements
• Leadership skills
• Communication skills
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