Responsibili
ties
Provide the highest standards of service – both in quality and speed to maximize guest satisfaction and customer retention, as per Customer Service SOP.
Possess knowledge of all products, menus & promos, and be aware of all special offers of the day/week.
Provide detailed information to customers when asked (e.g. about portions, ingredients, or potential food allergies).
Maximize sales of each station by constantly & subtly applying upselling and cross-selling tactics.
Ensure that all food safety points are kept in mind at all times and that food is handled according to the Food Safety SOP.
Maintain friendly and polite behavior towards both customers and colleagues to create the utmost comfortable atmosphere.
Ensure the highest standard of hygiene and cleanliness in the dining room, counters, equipment and back areas, as per the Facility & Equipment SOP. Provide support for any kind of cleaning job in any area of the restaurant as required by the Branch manager or supervisor.
Ensure strict compliance with all stations’ checklists and cleaning schedules according to the shifts (opening-/closing/mid-shift).
Ensure strict control over cash manipulation, discount/promotion attribution, and check-out process as per the Tills & Cash Management SOP.
Ensure proper handling and storage of products according to the Stock management SOP to have 100% food quality on served dishes and 0% wastage.
Attend the company training, Food Safety pieces training, and any other kind of development activity as required by the local authorities and company standards.
Report any issue in the station or outlet (wastage, out of stock, equipment malfunction, guest complaint, etc.) to Branch manageme
Requirements
Proven work experience as a waiter or cashier
Excellent communication skills
Ability to multitask and work under pressure
Strong organizational and time management skills
Attention to detail
Ability to work flexible hours, including weekends and holidays
High school diploma or equivalent certificate
APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/waiter-cashier-at-ssc-egypt-3659418133
